IT Potential Risk Areas

People
 Data/System Ownerships
 Management Support
 Users Commitment & Involvement
 IT Team Competency
o Internal / outsource expertise
o Local Vendor Support

Process
 Alignment & adoption of HQ standard & best practices
 Knowledge & Implementation of Country-specific & Company-specific Localisation Requirements
o Financial / Accounting practices
o Taxes & reporting
o CoA
o Languages
 Segregation of Duties / Access Control
 SLA / OLA (Vendors, Outsource Partners, Internal Teams)
 Escalation & Approval Processes (Incident, User Request & Change Management)
 Data Storage / Backup / Retention Policies
 IT Governance & Security Policies
 BCP
 User Acceptance Test / Post Implementation Review
 Any budget constraint?
 Any time constraint?


Technology
 Compatibility of systems
 Systems Integration / Interface
 DR facilities

IT Plan

1. Vision (Where are we heading?), Mission (How we reach there?), Objectives

2. Scope
Overall blueprint (cum Brief description of system/process flow)

3. Schedule & Milestones

4. Resource requirements

a. Technical / Inventory {Setup/Purchase list}
-Infra (Physical, Data Center, Networks, etc)
-Hardware (cum licenses)
-Software (cum licenses)

b. Human Resources
-Proposed IT Org Structure (cum Brief description of Roles & Responsibilities)
-Stakeholder/ownership
-Recruitment Plan

5. Budget Allocation

6. Risk Analysis & Management

7. Communication Plan

8. Performance Measurement / KPI

9. Governance (IT, Security, etc)

Project Management

0.Background (The good, the Bad, the Ugly)
1.Identify Challenge / Issue / Problem
2.Propose Solutions
3.Define Expected Results

-Planning (Objectives & Milestones)
-Kickoff
-Execution
-Closure
-Outcome Measurement / Impact Analysis
-Portmortem Analysis
(What was done well?; What could have done better?; Lessons Learned; What Comes Next?)

ERP Solutions

SAP
Oracle E-business Suite
Baan
JD Edwards
Peoplesoft
Microsoft Navision

Project Management - PMP

Project Management Body of Knowledge (PMBOK)

5 basic process groups are:

1.Initiating
2.Planning
3.Executing
4.Monitoring and Controlling
5.Closing

9 knowledge areas are:

1.Project Integration Management
2.Project Scope Management
3.Project Time Management
4.Project Cost Management
5.Project Quality Management
6.Project Human Resource Management
7.Project Communications Management
8.Project Risk Management
9.Project Procurement Management